FAQ’s

Employees and family members can avail of services through the Ambrosian app. Access to
counseling support is available through the week in multiple modes (online, in person,
video) and a variety of languages.

You can sign up easily using your mobile number and onboard family members. The app
provides you confidential access to mental health professionals in a variety of modes, and
self-help tools and resources like audios, videos, webinars & trainings, assessments, reading
literature and self-help personalised to your needs so that you can integrate mental
healthcare into everyday life.

Psychological counseling can be equally effective in mild to moderate as well as severe
concerns. In fact, seeking help at an early stage may prevent the concern from becoming
severe. With app-enabled services you can access care at our fingertips, anywhere, anytime
and be assured of privacy and confidentiality.

Ambrosian adheres to global compliance standards for privacy, confidentiality and security
of information. The team at Ambrosian is well trained and follow a strict code of ethics. All
personal information is handled with utmost care, kept highly confidential and private.

Therapy is provided in a safe, neutral, non-judgmental setting by trained professionals for
any emotionally distressing or difficult life situation such as anxiety, stress, mild depression,
family and parenting issues, relationship issues, substance use, life transitions, grief,
bereavement, loss, adjustment problems, personal development, gender related difficulties
etc.

The team of professionals at Ambrosian are counseling psychologists and psychologists with
clinical experience and expertise in different approaches. They have a Master’s degree with
training and relevant experience across areas of concern and populations.

At Ambrosian we will use your contact details to send in reminders for follow ups and
appointments, and recommend resources. All personal information is handled with utmost
care, kept highly confidential and private. Utilisation data shared with the organisations is in

de-identified form. Information is not released in any manner except with informed consent
where there’s an imminent threat to person/property or where required by law.

At Ambrosian, you can reach out to a therapist in the language you are comfortable. We
offer multl-lingual support in English, Hindi and major Indian regional languages like
Gujarati, Marathi, Tamil, Telugu, Malayalam, Kannada.

What are the treatment approaches followed by professionals at Ambrosian?

Ambrosian is a leading provider of mental health and wellness management solutions for
corporates. Our app-based services include mental health counseling, workshops and
webinars, behavioural training programs and self-care tools. Our services cover employees
and their family members.

Investing in mental health programs involves promoting a preventive outlook towards
health and wellbeing. Research indicates that mental health initiatives reaffirm the message
of a caring employer and boost sense of belonging and retention at the workplace.
Supporting employees’ mental health at work mitigates stress, reduces healthcare costs and
enhances safety at the workplace. A healthy, happy workforce is more productive and
engaged, and contributes to a better workplace.

Ambrosian has diverse experience across industry sectors since 2016 to enhance
productivity and wellbeing at workplaces. Whether its digital tools for better mental health,
access to quality professionals, one to one wellbeing check ins, behavioural trainings or
support to Human Resources for complex workplace situations, with Ambrosian you can
rest assured your workforce is in safe hands.

Mental health literacy and advocacy helps drive the mental wellbeing programs at
workplaces. Ambrosian believes creating mental health awareness starts with
destigmatizing mental health. We educate through creatives, resources, workshops and
webinars on common mental health conditions, self-care techniques and wellness practices
so that employees take onus of their mental wellbeing and the organization is able to
promote a preventive outlook towards mental health.

Apart from quality care, Ambrosian is the only mental wellness provider in India that can
help you measure the effectiveness of your program. As the exclusive licensed partner with
Wellcast ROI for India, a globally accredited scientific tool, you can set goals for your
program, see minimum effective utilisation and convert data for sound investment
decisions.

Real time engagement data is available on the employer dashboard along with wellness
insights. Quarterly utilisation data is shared with the organisations in de-identified form.
Information is not released in any manner except with informed consent where there’s an
imminent threat to person/property or where required by law.

We understand that a family member may be most comfortable to have a conversation in
their own language. We do not want language to be a barrier when it comes to spreading
mental health awareness and in this regard Ambrosian offers resources in regional
languages as well.

Ambrosian offers workshops/webinars on topics of mental health, customised to the needs
of the organisation. We have conducted over 250+ webinars on topics such as Stress
Management, Mindfulness, Parenting, Remote Working, Psychological Safety etc.

In case any employee is experiencing a technical issue on the app, or for any queries or
problems, you can get in touch with customer care on +917304545644 and we will try to
resolve it at the earliest.