The workplace is an integral part of our lives, fulfilling our need for recognition, validation,
better mental health and social connection. It is common knowledge that working
individuals spend 1/3 of their lives at work and are likely to interact more with colleagues
than family members. A recent study confirmed that employees are likely to spend 56% of
their time with their work family.
Positive interactions at the workplace contribute to a healthy work environment, synergy
among teams, better productivity and job satisfaction. During tough times, these
relationships can help reduce workplace stress and prevent burnout. They also provide a
safe space or circle where everyone can feel supported and motivated to work towards
organisational goals.
Conversely, toxicity in workplace relationships can impact the employee’s sense of
belonging, inducing stress and isolation.
Good business practices contribute to supportive workplaces where employers promote
positive relationships at work to keep employees motivated and engaged. The role of the
Human Resources function at workplaces thus encompasses not only taking care of the
employee life cycle but also prioritizing positive employee relationships. Here are some
ways in which positive interactions can be developed and maintained at the workplace:
Create opportunity for interactions
Social connections enhance the level of comfort among colleagues. Ranging from everyday
coffee machine conversations or an occasional ice-breaker in between meetings to periodic
social events like conferences, celebration of milestones or team building exercises. These
can help employees strengthen and expand their workplace relationships in a different
setting and work more effectively as a team.
Create opportunity for collaboration
Encourage inter-team or inter-department projects where employees can communicate,
exchange ideas and learn new skills. They understand how other team members think and
work, and are able to take decisions and be accountable as a team. These can also include
time for networking or mentoring others.
Support open conversations
A healthy workplace culture is one where there is open communication and mutual respect
of differences. Make time and be accessible for open conversations with team members,
understanding their challenges or addressing their concerns. Listen and act promptly so that
employees feel seen, heard and validated. An open-door policy, regular briefings and
feedback fosters a culture where relationships are valued.
Eliminate the stigma
Address concerns around grievances, discrimination or harassment through a robust policy
and addressal mechanism. Likewise be supportive of employees with mental health
problems. Consult your EAP partner to devise a strategy around difficult relationships
among colleagues or where you need to address unusual behaviours in the workplace.
Contributed by Khushali Karia
